I was excited to see the recent press release from Microsoft related to the Microsoft CRM 4.0 product.  Microsoft Corp. announced that Microsoft Dynamics CRM has earned recognition from Forrester Research Inc., a leading independent research firm, as a Leader in The Forrester Wave™: CRM Suites for Midsized, Q2 2010 (June 2010) and The Forrester Wave™: CRM Suites for Large Organizations, Q2 2010 (June 2010) reports. According to Forrester, vendors in the Leader category have both a strong product and strategy.

We have know for some time that Microsoft CRM 4.0 is definitely a leader in the CRM market, but we are certainly biased on that opinion.  It is always good to get a confirmation of our thoughts from an independent source.

You can read the full press release here.  You can also download The Forrester Wave™: CRM Suites for Midsized, Q2 2010 (June 2010) and The Forrester Wave™: CRM Suites for Large Organizations, Q2 2010 (June 2010) reports by clicking the respective link.